Last Updated: June 20, 2021
We understand that transparency is vital to building any healthy relationship. We thank you for entrusting us with information that is important to you, and we want to be open about how we use it.
This Privacy Policy (“Policy”) describes in greater detail our policies and procedures regarding the collection, use, and disclosure of information we receive when you visit our website, vitalnotes.com (the “Site”), or use our service offered through the Site (the “Service”). Any information that identifies you including name, date of birth, address, phone number, email address or fax number will be referred to as “Personal Information” for the purposes of this Policy.
Information we collect
When you use our Service, we may collect the following types of information about you through the Site, including but not limited to:
Registration Information
Some information is required to create an Account on our Services, such as your name, email address, and password. Providers are required to also provide NPI and telephone number. Other information you may choose to provide include date of birth, gender, home address, telephone number, profile picture, and emergency contact information. Vitalnotes is committed to maintaining the privacy of your Personal Information and will not share it with anyone without your permission.
Information from Third Party Sites
You may also enter certain usernames, passwords, and other account information for third party sites and Internet services (“Third Party Sites”). In order to display information to you through our Service, we may collect, on your behalf, your Personal Information from Third Party Sites that you link to your Account via the Service. If you choose to access your information through our Service, we may store downloaded data on our servers.
Address Book Contact Information
You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of our Service, like inviting them to use Vitalnotes.
Other Information
You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Vitalnotes Account, respond to surveys, or participate in promotions.
Usage Information
We collect information about your interaction with our Site such as device event information (e.g., crashes, browser type), pages or other content you view, access times, IP address, hardware and software information, device information
Cookies and Similar Technologies
Vitalnotes may use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired by you.
How we use the information we collect
We use your Personal Information to:
- enable you to access the Service;
- enable you communicate with other Members;
- operate, protect, improve, and optimize the Vitalnotes experience
- personalize and customize your experience;
- send you service or support announcements
- provide customer service;
- provide Vitalnotes with statistical data;
- determine your eligibility for research and research recruitment with your permission;
- curate messaging and promotional offers relevant to your use of the Service;
- disclose to third party vendors, service providers, contractors, or agents who perform functions on our behalf;
- Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity
- comply with our legal obligations; and
- to enforce the Terms of Use.
In order to allow you to use our Service, we may be required to verify your identity. To do so we may, directly or through third parties, use information you provide to verify information against third party databases or through other sources. We may also use your information to verify your identity in the event you contact us for assistance with the Site or Service.
Information we share
Only with your permission, we may share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and non-personally identifiable information with organizations approved by Vitalnotes for health research, market analysis, demographic profiling, and other business purposes.
How we protect the information we collect
We take security of your information seriously. We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. However, the Internet is not a 100% secure environment so we can’t guarantee the security of the transmission or storage of your information. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody knows or can easily guess, and keeping login credentials private.
Changes to Privacy Policy
Vitalnotes reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Site and update the “Last Updated” date at the top of this Privacy Policy. If you disagree with the revised Privacy Policy, you may delete your Account. If you do not delete your Account before the date the revised Privacy Policy becomes effective, your continued access or use of the Service will constitute acceptance of the revised Privacy Policy.
Got questions?
If you have questions regarding our Privacy Policy or practices, please contact us at:
Vitalnotes, Inc.
114 Coveshire Place
Madison, AL 35758
Email: info@vitalnotes.com